In our fifth episode of GlobalLeadership Talks, Cellene is joined by Chitrakshi Munjal (Bacardi), Kathy Kaistrup (Milliman), Henk Hoogenkamp (Future Foods & Moolec Science), and David Cory (Intelligence Training Co.) as they discuss the importance of Emotional Intelligence in the workplace during challenging times, such as the current global pandemic.
Emotional Intelligence in Challenging Times, how we move from Me to We? - A SUMMARY
Emotional Intelligence (EI) is THE basis for doing business and to be a leader in our own lives. Before our kids are able to walk – we should teach them emotional intelligence.
It is the difference that makes the difference between surviving and thriving.
Many facets of the way we do business are based in emotions, EI is equally necessary along with Cognitive learning, recall and memory.
EI is important when going through Job changes, meeting new people especially in this time of COVID.
EI enables us as leaders to bring our best self to work: create an environment of trust, transparency and psychological safety.
Moving from student to FT entrepreneur and parent – what do I now need in my EQ toolbox to be successful in this period of change? Adapting from scientist to connecting with people to closing deals, as well as being there for my family.
Symptoms of not being able to deal with our emotions: misunderstandings, conflicts, dysfunction and ultimately violence.
What are key emotional skills in these times:
Spending the time to involve people in decision making – people want to belong
Flexibility – being able to change the way we do business, manage by outcomes & results
Empathy – understand that this pandemic may be great for some and not for others
Emotional Expression – telling our truth authentically
Optimism – do you have a growth or fixed mindset?
Many leaders don’t as yet have the EI to create psychological safety to create trust in their teams
We are evolving from a Command & Control culture to a more egalitarian style of leadership, where people want to be included and contribute with the decision making process. The times of “being told” are gone.
EI is both learned and genetically determined. Key is to become more self-aware of where you are in life and what skills you need.
EI and cultural differences – our EI skills look different from culture to culture, call it!
No quick tricks to switch it on – check in with yourself first, where you put your intention your attention will go.
How can you be aware of your blind spots when in a tight time? Key: observe your decision making and problem solving skills –are you pain or pleasure motivated? what is your level of stress tolerance? Do you need to be better prepared?
Wellbeing – it’s highest contributor is your Self-Regard, how you respect yourself
Me to We : developing yourself first so you can help develop others, bringing others along, inclusion to create belonging.
Key take aways:
Develop others first to develop self & speaking your truth to be authentic
Defining my success and how does EI play a role
Intentionality of where to put the focus on people, team
Impact our expressions have on others, being accountable for our communications
People want someone as a leader who treats them as a human being – How do we get to be that person?
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